ISO 9001:2015 Quality

Enhance Customer Satisfaction, Manage Risk & Drive Continual Improvement

ISO (International Organisation For Standardisation) 9001:2015 is the standard which sets out the criteria for a Quality Management System than can be implemented into your business as a means of ensuring Consistency in the provision of goods or services to your customers and Accountability & Continual Improvement within your Organisation.

ISO 9001:2015 requires the development of polices & procedures which enable the Organisation to better Identify & Meet Customer Requirements, Address Risks & Opportunities, Manage Internal & External Stakeholder Relationships & Create Opportunities For Continual Improvement.

There are 7 Quality Management Principles which form the core of a Quality Management System:

• customer focus
• leadership
• engagement of people
• process approach
• improvement
• evidence-based decision making
• relationship management

Certification can be a useful tool to add credibility, by demonstrating that your product or service meets the expectations of your customers. For some industries, certification is a legal or contractual requirement. ISO 9001:2015, also has the ability to integrate with Industry Specific Accreditation or Regulation Schemes, Strengthening an Organisations ability to Manage Risk & Drive Continual Improvement.

• Benefits of Certification (view more)
• About ISO Certification (view more)
• Preview ISO 9001:2015 Standard (view more)

Contact Us To See How ISO 9001:2015 Could Benefit Your Business
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